Privacy Policy

Last Updated: October 13, 2025

EduSitePro ("we", "our", or "us") is committed to protecting your privacy and complying with the Protection of Personal Information Act 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

1.1 Information You Provide

When you use our services or submit a quote request, we may collect:

• Contact information (name, email address, phone number)
• ECD centre information (name, location, number of centres)
• Preferences (languages, templates, provinces)
• Messages and communications with us

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Device information (browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• IP address (anonymized)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

• Process and respond to your quote requests
• Provide our website creation services
• Send service-related communications
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

3. Legal Basis (POPIA)

We process your personal information based on:

• Consent: You provide explicit consent when submitting forms
• Contract: Processing necessary to fulfill our services
• Legitimate Interest: Improving services and preventing fraud
• Legal Obligation: Compliance with South African law

4. Data Sharing

We may share your information with:

• Service Providers: Email services (Resend), analytics (PostHog), hosting (Vercel)
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale

We never sell your personal information to third parties.

5. Your POPIA Rights

Under POPIA, you have the right to:

• Access: Request a copy of your personal information
• Correction: Request corrections to inaccurate data
• Deletion: Request deletion of your data
• Objection: Object to processing of your data
• Portability: Receive your data in a portable format
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at: privacy@edusitepro.co.za

6. Data Security

We implement appropriate security measures including:

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure
• Access controls and authentication
• Regular security audits
• Employee training on data protection

7. Data Retention

We retain your personal information for:

• Active leads: 2 years from last contact
• Customers: Duration of service + 5 years (legal requirement)
• Analytics data: 12 months
• Server logs: 7 days

8. Cookies

We use cookies for:

• Essential: Website functionality (always enabled)
• Analytics: Understanding usage patterns (optional)
• Marketing: Tracking conversions (optional)

You can manage cookie preferences through our cookie banner or your browser settings. See our Cookie Policy for details.

9. Children's Privacy

Our services are for ECD centres, not children. We do not knowingly collect personal information from children under 18. If we discover such data, we will delete it immediately.

10. International Transfers

Your data may be transferred to and processed in countries outside South Africa, including the European Union and United States, where our service providers operate. We ensure adequate protection through:

• Standard contractual clauses
• Privacy Shield certification (where applicable)
• GDPR-compliant processors

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending email notification for material changes

12. Contact Us

For privacy-related questions or to exercise your rights, contact:

13. Information Regulator

If you believe we have not handled your personal information properly, you may lodge a complaint with: